Frequently Asked Questions
Ordering
Shop directly on our website: https://shyamaz.in. Add your favourite jewellery to your cart and securely pay through UPI options like Paytm, PhonePe, Gpay, net banking, credit cards, or debit cards.
You’ll receive an email confirmation after placing your order. Check your inbox and “Promotions” tab in Gmail to avoid missing it.
Delivery
Yes! Enjoy free shipping on all orders above ₹1000 within India.
Once shipped, your order usually arrives within 2-4 business days. Please consider your location, as delivery times may vary.
• Track your order easily through various methods:
• Check the email with tracking details you received upon shipment (including “Promotions” tab).
• Use our website to Track Your Order.
• Look for the tracking link in the SMS/text from our courier partner.
• Track directly within your account if you have one.
Returns & Refunds
Yes! We offer a one-time free return, even if you’re not satisfied with your purchase.
Visit our dedicated Returns & Refunds page for complete details.
Shipping
Yes, COD is available.
We prioritise reliable and fast couriers. If unavailable through our partners, we’ll ship with India Post.
Absolutely! Visit our dedicated Shipping page for further details